WARRANTY & RETURNS POLICY

Merchandise can be returned within 15 days of delivery. Buyer must contact Winner Technologies, Inc (WTI) at info@winner-products.com to obtain a RMA (Return Merchandise Authorization) number. Buyer pays shipping to return all merchandise. Once WTI receives, inspects and approves the returned merchandise a refund less a fifteen percent (15%) restocking fee, off the original purchase price for the merchandise excluding original shipping & handling charges, will be issued to the Buyer.

SHIPPING

We charge a flat shipping rate that increases as additional items are added to your cart. Most orders ship within 2-3 business days. Once your order ships, you will receive a confirmation email. If a tracking number is available from the shipper, buyer may contact WTI and request same.
Lost/Damaged by shipper: We are not responsible for any errors made by the shipper. However, if your package has not been received within 3 weeks of receiving your shipping notification email from info@winner-products.com and we will resolve the issue.

 

CONTACT US

The quickest way to reach us is by way of email. To send an email simply complete the form on our contact page. You can also reach us by phone (702) 982-6078.